We require 48 hours notice for all catering.
All delivered catering requires a minimum $60 spend plus the delivery fee.
Any catering picked up in store doesn't require any minimum spend.
Phone: 09 360 6159
General enquiries: firstname.lastname@example.org
Are you able to accommodate special dietary needs and allergies?
Yes - We can happily cater to any dietary requirements. Please contact our Catering Manager to discuss you needs, email@example.com/ 09 360-6159.
Customers with food allergies. Please be aware that our food may contain traces of or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, shellfish or wheat. While we take steps to minimize risk and safely handle the foods that contain potential allergens, please be advised that cross contamination may occur. Please contact our catering manager if you are planning on catering to anyone who is Anaphylactic to any allergens.
Does Ripe use Free Range eggs and meat?
Yes - We only use fresh seasonal produce and free-range poultry, pork and eggs. All our beef is grass-feed.
Will all products always be available if shown online?
As with all fresh produce, availability can fluctuate due to seasonality of goods and changing weather. Unfortunately this is beyond our control. If something is unavailable we will replace it with something similar.
Are the serving platters, cups and utensils compostable?
Yes - All packaging is compostable or recyclable.
Catering food platters are served on bamboo platters. All other food comes in boxes for you to plate up onto your own servingware. You are welcome to bring your own platters and bowls to our Richmond Rd store for us to serve your catering on.
Do napkins, plates and utensils come with my order?
Only with the 'Boxed Up To Go' menu, but you can order them at a small extra cost.
Can I order extra platters or utensils?
Yes - You can order bamboo platters, plates, serviettes & cutlery in the "Utensils & Servingware" section in the Catering drop down menu.
Catering size salads come in serving bowls - please be kind to the planet and return all used bowls to Ripe Deli - or our driver is happy to pick them up for you! Email firstname.lastname@example.org to arrange pick up.
CAKES & SWEETS
All orders are delivered to you boxed up, ready for you to plate up & serve.How many people do your cakes & cheesecakes serve?
Our extra special "All Dressed Up Cake" & "The Naked Layer Cake" will easily feed a crowd - serves at least 15-20
OUR CATERING MENUS
Do you serve the same catering menu across all 3 of your Deli’s?
No - Our catering kitchen is based in our flagship store in Grey Lynn, all website orders are made there.
We have a similar reduced catering menu available from our Goodside store for Smales Farm residents, which we can deliver within the precinct for $10.
We can email a copy of this menu, orders can be placed via email at email@example.com
ORDERING AND DELIVERY
Call (09) 360-6159
How much notice do you need when placing an order?
All orders require 48 hours notice. If you have a catering emergency please ring or email us and we will do our best to help.
What time will my order be delivered?
Monday to Friday
General catering: you can pick a delivery time between 7:30am and 2:30pm in the cart section of the website.
Freezer meals and Care Packages: will be delivered later in the day - between 12:30pm and 2:30pm.
Deliveries outside of these hours will incur a courier charge, please contact our Catering manager for a quote firstname.lastname@example.org / 09 360-6159.
What are pickup and delivery fee minimums?
There is no minimum spend for pickups. All deliveries require a $60 minimum spend plus a delivery fee.
What are your delivery fees?
All delivery fees are based the postcode.
Local $15 - Close to Ripe Deli, Richmond Road - Grey Lynn, Ponsonby, Herne Bay
Zone 1 $25 - The CBD
Zone 2 $25 - Pt Chev, Epsom, Eden Terrace, Kingsland, Sandringham, Mt Albert, Mt Eden, Parnell, Newmarket, Remuera, Greenlane, Waterview, Avondale.
Zone 3 $35 - New Lynn, Titirangi, Glen Eden, Henderson, Te Autu, West Harbour, Hobsonville, Greenhithe, Panmure, Papakura, Pakuranga, Bucklands Beach, Birkenhead, Northcote, Devonport, Takapuna, Milford and Glenfield, Mission Bay, St Heliers, Glen Innes & more
Any location in the wider Auckland area thats postcode isn't listed, please contact our Catering Manager email@example.com/ 09 360-6159 for options and a quote.
Can frozen meals be cooked from frozen?
Yes - All frozen meals can be cooked from frozen, follow the instructions on the packaging.
How many people does a meal serve?
Serving sizes: Regular serves 2-3, Family serves 3-4
Can they be delivered?
Yes - Delivery is available Monday to Friday 12:30-3pm only
Once received place in freezer or in the refrigerator and consume within 24-48 hours. You can also place an order online or by phone and pick up them up from or store at Richmond Rd Grey Lynn.
What are your accepted forms of payment?
1. Prepaid online by debit/credit card. We accept Visa, Mastercard.
2. On account: contact the Catering Manager firstname.lastname@example.org or call us on 09 360-6159 to apply. On account customers pay monthly.
All prices include GST.
AMENDING AND CANCELLING ORDERS
Can I amend my order?
To amend an order please contact the Catering Manager email@example.com / 09 360-6159.
What is your cancellation policy?
Cancellations made 24-48 hours will incur no charge. Cancellations made within 24 hours will incur a charge of 30% of the total amount ordered. To cancel an order please contact the Catering Manager firstname.lastname@example.org / 09 360-6159.
How much is the delivery fee for the Ripe cookbooks?
New Zealand: Free delivery within New Zealand.
Australia: please order through Beatnik Publishing www.beatnikpublishing.co.nz. we have a lovely deal through Beatnik our publisher who will ship it to Australia for you.
UK & Europe: Prestel UK is our distributor in the UK, please ask your local bookshop to contact them for a copy. Alternatively, place your order via www.amazon.co.uk.Worldwide www.amazon.com
Ripe Deli, Richmond Road - Our flagship store
172-174 Richmond Road, Grey Lynn, Auckland
Ripe Deli, The Goodside at Smales Farm
72 Taharoto Road, Takapuna, Auckland 0622
Ripe Deli, Giltrap Prestige HQ
119 Great North Road, Grey Lynn, Auckland
Ripe Deli, The Piano Shop - Lewis Eady Building
75 Great South Road, Epsom, Auckland
Our 'Delivery System' uses your post code to work out the cost of delivery.
The Rates & Zones Are:
Local Area - $15 - Grey Lynn & Ponsonby - Postcodes 1021, 1011
Zone 1 $25 The CBD - Postcode 1010 - due to the terrible traffic congestion in the CBD please be kind & patient with our drivers, we cannot control the traffic - it is in your best interest to select a delivery time that is at least 35 minutes earlier than when you are planning on serving the food & let us know if there is a loading bay or park we can use to unload the catering.
Zone 2 $25 - Postcodes 1022,1023,1024,1025,1026, 1050,1051,1052
Zone 3 $35 - Postcodes 0600, 0602, 0618, 0614, 0610, 0612, 1041, 1042, 1061, 1060, 1072, 1071, 2010, 2012, 2014, 0604, 0626, 0627, 0622, 0624, 0642, 0620, 0630, 0629, 0632, 0645, 0641
Please Note: these are the only areas we are delivering to at present. If you are further afield and your postcode is not listed, please give us a call and ask to speak to our Catering manager as we may be able to help by arranging a courier for you - 09 3606159
There is a minimum spend of $60 for any delivery.
If your address postcode doesn't match any of the above you will see an error message when you go to pay that will look like this....
To solve this issue ring us and let us know that you are not in our delivery zones and we will either offer to book you a driver/courier with the applicable charges. Or you can make an order from the 'Curbside Pickup Menu' instead and come collect your order from us.